Returns and Refunds

The goods must be returned to DIVINESSENZE srl within 14 working days and without incurring costs other than those provided for in Article 56, paragraph 2, and Article 57 of the aforementioned decree, together with the authorization form received.

Without prejudice to any repair costs for ascertained damage to the original packaging, DIVINESSENZE srl will reimburse the User for the full amount within 14 days of the return of the goods by means of a reversal of the amount charged by bank transfer.

In the latter case it will be the User's responsibility to promptly provide the bank details on which to receive the refund (IBAN code of the customer).

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